Privacy Policy

1. Who we are

NetSuiteCS ("we", "us", "our") provides NetSuite implementation, customisation, integration, consulting, managed support, and related services. This policy applies to visitors of netsuitecs.com and to clients and prospective clients we correspond with.

2. Information we collect

We collect information in the following ways:

Information you provide directly. When you fill in our contact form, this includes your name, email address, phone number, company name, and the details of your enquiry.

Information collected automatically. Like most websites, we may collect standard technical information (browser type, general location, pages visited) via analytics tools, where enabled.

Form submissions. Our contact form is processed via Netlify Forms. Submitted data is stored by Netlify and accessible to us for the purpose of responding to your enquiry.

3. How we use your information

We use the information we collect to:

• Respond to enquiries submitted through our contact form
• Scope and deliver services you've engaged us for
• Send relevant follow-up communication about services you've enquired about
• Improve our website and understand how it's used

We do not sell your personal information to third parties.

4. How we share information

We may share information with service providers who help us operate our business (such as Netlify for form processing, or email providers), strictly for the purposes described in this policy. We do not share your information with third parties for their own marketing purposes.

5. Data retention

We retain enquiry information for as long as reasonably necessary to respond to your enquiry and, where a client relationship begins, for the duration of that relationship plus any period required for legal, accounting, or reporting purposes.

6. Your rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise any of these rights, contact us at info@netsuitecs.com.

7. Cookies

Our website may use essential cookies required for the site to function, and may use analytics cookies to help us understand site usage. You can control cookies through your browser settings.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.

9. Contact us

Questions about this policy can be sent to info@netsuitecs.com.